16/04/2025
By Marco Conte The Spark That Started It When ChatGPT burst onto the scene, it flipped a switch for me. I have spent 11 years working in the payments industry, including some years building risk & fraud intelligence leveraging supervised […]
09/04/2025
By Rihab Oudda AI for Payment Observability: Meet Your New Co-Pilot by Congrify Payments are the heartbeat of your business—but let’s be real, they can also be a headache. Declines tanking your conversions, refunds creeping up, fees eating into your […]
03/04/2025
By Rihab Oudda We’re proud to share that Congrify has been selected to join the Visa Innovation Program Europe 2025—a milestone moment for our team and our mission to transform payment data into actionable intelligence for merchants and platforms across […]
26/03/2025
By Rihab Oudda As every year, Congrify joined the Merchant Payments Ecosystem (MPE) in Berlin — the leading conference for payment professionals across Europe and beyond. This year, it was a bit more special. Our CEO, Marco Conte, not only attended but also presented […]
15/08/2024
By Marco Conte Welcome to another part of our series on costs in payments! Take a look at our previous posts to learn about chargebacks, different pricing models, and more. Now that we’ve discussed the true factors and costs of […]
01/08/2024
By Marco Conte Welcome back to our series on costs in payments! Check out our previous posts to learn about pricing models and the different payment fee types applied to online payments. Now that we’ve established the true factors and […]
25/07/2024
By Marco Conte Welcome to part 2 of our ongoing series on costs in payments! Previously we talked about different pricing models in the payment industry and factors to consider when deciding between interchange ++ and blended fees. Now let’s […]
16/07/2024
By Marco Conte The payment industry is a complex ecosystem, encompassing a myriad of stakeholders from banks and payment service providers (PSPs) to merchants and consumers, with costs being critical in determining the efficiency and sustainability of operations. Ultimately, costs […]
09/07/2024
By Marco Conte Experiencing payment declines can be frustrating for users. In an ideal world, all transactions are expected to succeed. But in reality, they often fail. On average, approximately 10 to 20% of online transactions are declined. Some businesses […]