31/07/2025
By Rihab Oudda (July 31, 2025) Payments are a fundamental aspect of any business, touching nearly every department—Finance, Accounting, Operations, and dedicated Payment teams. Yet, despite their critical role, the true cost of payment processing remains elusive for many organizations. […]
15/07/2025
By Rihab Oudda (July 15, 2025) Chargebacks: A Threat You Can Tackle with Proactive Monitoring As a merchant, there is always the “chargeback discovery moment”. That’s the time when you discover that disputes can be higher than expected and harm […]
08/07/2025
By Rihab Oudda (July 8, 2025) Chargebacks represent a significant challenge for businesses, particularly merchants, as they navigate the complexities of modern payment ecosystems. As online transactions continue to surge, the financial and operational burdens of chargebacks—reversals of card payments […]
06/06/2025
By Marco Conte (June 6, 2025) General Impressions Money 20/20 in Amsterdam is a classic for European fintech experts and businesses. The vibe and the crowd felt as usual, delighted by the sunny Monday and Tuesday days in Amsterdam, which […]
16/05/2025
By Marco Conte (16th of May 2025) Visa Acquirer Monitoring Program 2025 Updates VAMP has been a topic that has attracted the attention of many people in the payments industry, considering the previous announcements of the new program, where the […]
13/05/2025
By Marco Conte Stripe Sessions 2025 Takeaways Last week we participated in the Stripe Session at the Moscone Center in San Francisco, the event proved to be full of new product announcements (some of which were already familiar to the industry insiders) […]
23/04/2025
By Rihab Oudda Payment observability, a cornerstone of efficient financial operations, often overwhelms merchants due to scattered data and complex setups. At Congrify, we’re transforming this with AI in payments through our AI Co-Pilot—a tool that delivers instant payments intelligence […]
16/04/2025
By Marco Conte The Spark That Started It When ChatGPT burst onto the scene, it flipped a switch for me. I have spent 11 years working in the payments industry, including some years building risk & fraud intelligence leveraging supervised […]
09/04/2025
By Rihab Oudda AI for Payment Observability: Meet Your New Co-Pilot by Congrify Payments are the heartbeat of your business—but let’s be real, they can also be a headache. Declines tanking your conversions, refunds creeping up, fees eating into your […]